Travel
Nowadays, the travel industry is so competitive that mobile acts as the main arena for attracting travelers and their bookings. People who travel today want services that work smoothly and quickly when they look for new places or book a ticket shortly before departure. Even though native apps are not cheap and have to be updated many times for various platforms, mobile websites can be slow, causing users to lose interest and miss out on important actions.
Here’s where Progressive Web Apps (PWAs) can be very helpful.
Users can benefit from fast performance, having offline access, and notification features, in addition to pinning them to the home screen, without facing the extra costs of native development. Hotels, flights, and cruise bookings benefit far beyond upgrading their tech; they experience more sales and less expense.
Here at OneClick Travel Tech, we build PWA travel platforms that help organizations like yours improve search results, increase customer interaction, speed up the growth of earnings, and curb expenses involved in operations.
In today’s world, both the travel industry and what travelers expect are developing fast. Nowadays, most mobile users get frustrated by websites that take too long to load and are not willing to spend too long downloading apps. People want to enjoy smooth, quick, and dependable travel no matter when and where they use their devices.
That’s the reason why Progressive Web Apps (PWAs) are winning the attention of leading Online Travel Agencies (OTAs), Destination Management Companies (DMCs), and travel tech startups. PWAs offer all the good things about native mobile apps, but they do not cause trouble, high costs, or trouble with app stores.
The main reason clever travel brands are adjusting their strategies is as follows.
Lightning-Fast Performance
Getting to your destination quickly is key in traveling. Just a small delay may cause users to cancel their booking attempt. Users do not have to wait, since everything is loaded right away with PWAs. Because of this approach, users interact more and are much less likely to click away from the site right away.
Offline Functionality
In some places or when on the move, travelers might not be connected. A user can still use itineraries, bookings, and maps on their PWA if they do not have internet connection.
App-Like Experience-Without the App Store
People using PWAs are given the same features and feel of a regular app, just by navigating to the website in their browser, without needing to install anything. No one needs to approve your app, there won’t be any updates, and no delays are involved.
Cross-Platform Compatibility
Write your code just once and it can be used anywhere. PWAs function and look good on smartphones, tablets, laptops, and desktop computers. In other words, the app uses a single source of code, so it’s more manageable and users get the same experience every time.
Push Notifications for Re-Engagement
Send push notifications to remind customers of their reservations, when prices are lowered, about special deals, and about anything important for travelers. By using mobile sites, businesses encourage shoppers to visit again and create more customer loyalty, like with native apps but without the extra cost.
Reduced Development & Maintenance Costs
With native apps, developers must make a separate version each time, but for PWAs, the process is simpler, less time consuming, and much less technically demanding.
While native apps were once considered essential for delivering premium mobile experiences, they now come with a long list of limitations-especially for fast-growing, customer-centric travel businesses. As competition increases and user expectations shift, many travel brands are discovering that native apps can be more of a bottleneck than a benefit.
Here’s a deeper look at the core challenges:
💸 1. Expensive Development & Maintenance
Native apps are developed differently on iOS and Android, usually with dissimilar tech stacks and specialists. This entails twice the effort, time, and cost; both initially and in the long-run.
⏳ 2. Long Update & Release Cycles
Even the minor change, whether it is the feature or content change, has to pass through the app store approval. This makes you slow at reacting to trends, resolving bugs in a timely manner or promoting time-based travel offers.
⛔ 3. App Store Gatekeeping
You rely on app stores to distribute you. It implies that your application may be rejected, delisted, or pushed below the competitors, and you have no choice but to accept the constantly changing rules and commissions (such as 30 percent fee on in-app purchases imposed by Apple).
📦 4. Heavy on Storage & Bandwidth
Traveling applications usually come with big files (offline maps, pictures, booking history), occupying valuable phone storage. Lots of users do not want to spend their time downloading bulky apps or delete the apps after a single use.
📱 5. Inconsistent Experience Across Devices
Native apps are designed mainly on mobile. However, the modern traveler tends to move between devices (smart phone, tablet, desktop). Native apps are unable to deliver the responsive, fluid experience multi-device users demand.
📉 6.Low App Install & Retention Rates
The majority of users are not willing to install an application to use it once. When they do, retention rates are poor- more than 70 per cent of apps are deleted within the first 30 days. It is a pity to waste that much marketing ROI.
🚫 7. High Abandonment During Booking Funnel
A large number of users fall off on the way to the app store or while installing slowly. Any additional friction, such as re-signing in or re-entering information, hunts conversions.
🧪 8. Testing and QA Complexity
Your app has to be tested on various OS versions, devices and screen sizes. This adds QA time, and bug risk - particularly at high traffic times such as holidays, or peak tourism months.
🧯 9. Security Compliance Overhead
Native applications need consistent security patches, data privacy, and encryption alterations. It may be tedious and severe, in the case of travel websites that process payments and personal information.
🌐 10. Limited SEO Benefits
In contrast to web-based solution, native apps cannot be found in Google search results. This implies that your mobile contents and offers cannot be seen by prospective customers who are searching online- and this is costing you organic traffic and bookings.
💡 What Does This Mean for Travel Brands?
Native apps still have their place-but only if your brand has the time, budget, and loyal user base to support them. For most travel businesses today, especially those in growth mode, the cost-to-value ratio simply doesn’t add up.
That’s why top travel brands are switching to PWAs-and seeing dramatic improvements in conversion rates, user engagement, and scalability.
At OneClick Travel Tech, we help travel companies overcome these challenges with custom Progressive Web Apps that combine the power of native apps with the reach and simplicity of the web.
Progressive Web Apps (PWAs) are revolutionizing how travel businesses engage with customers, drive bookings, and scale efficiently. Designed to blend the best of websites and mobile apps, PWAs solve the limitations of traditional platforms-delivering measurable improvements across the board.
Below are the top benefits of PWAs that make them an ideal fit for OTAs, tour operators, DMCs, hotel aggregators, and travel startups:
⚡1. Blazing-Fast Load Times = Lower Bounce Rates
The speed of PWAs is blistering, even in slow networks. They use caching, micro architecture and contemporary frameworks to reduce wait times.
✅ Faster loading = 2x lower bounce rate
✅ Better user retention and more completed bookings
Case Insight: After switching to a PWA, MakeMyTrip saw a 38% increase in page speed and 160% boost in session length.
📲 2. Add-to-Home Screen = Higher Re-engagement
A PWA can be added to the home screen of a user with just one tap, without going through an app store. After they are added, they appear as native apps and occupy the full-screen, are easily navigated, and have push notifications.
✅ Improved brand recall
✅ Repeat visits and faster return bookings
Pro Tip: Travel users love quick access-especially when on-the-go. A home-screen icon helps keep your brand top-of-mind during trip planning and beyond.
🌐 3. Offline Access = Better Travel Experience
Even the unstable internet connection is no match to PWAs as the service workers cache critical content. It allows users to have access to itineraries, e-tickets, travel guides and destination information when offline or roaming.
✅ Perfect for travelers in airports, remote areas, or international destinations
✅ Fewer support queries and improved trust in your platform
Use Case: Offline maps and travel checklists can dramatically reduce traveler stress and improve satisfaction.
💻 4. One Codebase = Lower Cost, Faster Development
Unlike native apps (which require separate iOS and Android builds), PWAs run across all devices from a single codebase.
✅ Faster development cycles
✅ Lower build and maintenance costs
✅ Easier feature rollout and updates
Business Benefit: Launch new features in real-time-without waiting for app store approvals.
🚀 5. No App Store Barriers = Higher User Acquisition
PWAs are accessed via a URL, not a store-eliminating friction, approvals, and install hesitations. Users can land on your PWA from search, ads, email campaigns, or social media-and begin using it immediately.
✅ More traffic from SEO, ads, and email
✅ No 30% app store commission
✅ Higher conversion rates from first interaction
Statistic: Studies show PWAs increase user acquisition by up to 50% compared to native apps.
The idea of a Progressive Web App is not simply to make an app that is mobile-first but to consider the real-world situations of travel and how speed, reliability, and convenience can be the difference between a good and bad user experience.
OneClick Travel Tech develops PWAs specific to the travel industry- PWAs that have features which would assist in turning visitors into loyal customers. So, what are the key PWA features that any travel brand must-have? Here is a glance at them:
📣 Push Notifications
Sim similarly to native apps, PWAs can send push notifications- the best way to re-engage and communicate in a timely manner.
📍 GPS & Location Services
Geolocation will enable your travel application to offer hyper-personalized content, such as local attractions, hotel recommends, or airport guidance.
✈️ Offline Access to Itineraries & Tickets
When travelling, connectivity is never promised. Offline access Trip details can be cached in PWAs, making them available to the user even when they are in airplane mode or far-flung locations.
🛒 Streamlined, Mobile-Friendly Reservations Process
PWAs provide seamless, stage by stage booking processes with reduced steps. The user can book trips with ease as it has an intuitive navigation, autofill, and secure checkout.
🏠 Add-to-Homescreen Capability
PWAs feel like they can be installed in a tap, without the need of an app store. This will save users a trip to find your app, with an icon on their phone.
📷 Camera Access
PWA has the ability to access the phone camera to scan their passports, IDs, and upload their travel documents or send post-trip photos and reviews.
🧠 Why These Features are Important
The mobile experiences of today travellers must be:
The correct PWA functionalities not only fulfil those expectations but generate competitive advantages that will result in increased bookings, enhanced brand loyalty, and superior customer satisfaction.
We don’t simply make travel PWAs at OneClick Travel Tech, but we create an end-to-end journeys that amaze users, save costs and provide actual ROI.
The veritable question travel brands should put forward when deciding between native mobile app and a Progressive Web App (PWA) is: What will it really cost to build and maintain?
So, what is the Total Cost of Ownership (TCO) when it comes to the main aspects (and why are PWAs quickly becoming the smart choice of OTAs, tour operators, DMCs, and travel startups)? Let us find out.
💰 1. Development & Maintenance
Cost Area | Native App (iOS + Android) | PWA |
Initial Development | High (2 platforms, 2 codebases) | Low-to-Medium (1 codebase for all devices) |
Maintenance | Ongoing per OS + device updates | Centralized updates, faster bug fixes |
Infrastructure | Native SDKs, 3rd-party tools | Lightweight frameworks (React, Vue, etc.) |
📱 2. Cross-Platform Scalability
Native apps require building and managing separate versions for iOS and Android. PWAs, on the other hand, work seamlessly across all devices and platforms-desktop, mobile, tablet.
✅ One PWA = Responsive experience for all users
✅ Eliminate the hassle of syncing features across multiple platforms
OneClick Tip: Faster scalability = faster ROI.
⏱️ 3. Time-to-Market
A native app requires time to launch- design, development, QA, app store submission, approvals and post launch updates.
Of course with PWAs, you get to go live immediately, debug on the fly, and release features without having to wait on app store approval.
Launch Speed | Native App | PWA |
Avg. Time | 3–6 months | 1–2 months |
📣 4. Acquisition Marketing Costs
It is costly to get users to download and install a native app - whether through paid interviews, app store SEO, and install bait. And let alone the 20 - 30 percent share that app stores receive on in-app purchases.
PWAs avoid all this. They are searchable, shareable and installable straight off your site, no shop required.
✅0 commission to app stores
✅Reduced CPA (Cost Per Acquisition)
✅Increased conversion of organic and paid campaigns
Example: A single travel brand realized a 33 percent rise in bookings and a 50 percent reduction in user acquisition costs when it changed to a PWA.
💡 The Bottom Line
Category | Native App | Progressive Web App (PWA) |
Dev Cost | High | Moderate |
Maintenance | High (dual codebase) | Low (single codebase) |
Time-to-Market | Slow | Fast |
App Store Dependence | Yes | No |
User Acquisition Cost | High | Low |
Cross-Platform Support | Requires extra dev | Built-in |
PWAs are not just more affordable to build-they’re more cost-effective to grow, scale, and convert with.
A travel-oriented PWA goes beyond technicality lists, and it is important to be able to create an app-like experience that is travel-centric and built with the expectations of fast, reliable, and mobile-first experiences in mind. OneClick Travel Tech uses a time-tested step-by-step process to make sure that your PWA will be optimized to drive conversions and can be used offline, as well as able to scale with you.
1. Establish the UX Strategy and Booking Flow
The experience begins with user experience. In the current world, travelers demand easiness, transparency, and swiftness. That implies creating a straightforward booking processes, trip discovery and search, payment and post-booking management. Proper UX strategy allows travelers to search and filter their offers, make a booking and refer to the trip later without any problems. Think about such details as a history of previous itineraries, re-booking, push notifications, and mobile-first designs that are convenient to use with a single hand even when a user is hurry or located in the areas with a weak network signal.
2. Select the Best Frontend Framework
The front end development setup is essential in the development of a responsive and fast-loading travel PWA. Such frameworks as React, Vue, and Angular provide the effective opportunities to develop modern interfaces, which are native-like. React (with Next.js) is the favorite when it comes to optimization of performance and SEO. Vue is minimalistic and scaling is unproblematic. Angular will be compatible with enterprise-level travel platforms and complicated flows. The appropriate frontend framework will assist with dynamic routing, code-splitting, and performance-first rendering to ensure that your users remain active.
3. Implement PWA Capabilities
And now it is time to make your web app a feature-rich PWA. These are indicated as arranging a service worker to offline cache, a web app manifest to make it installable, enabling HTTPS, and incorporating push notification support. There are some tools, such as Google Lighthouse, that assist in making sure that your PWA meets all the technical criteria, such as quick load speed, responsiveness, and installability. Such caching mechanisms as stale-while-revalidate can make a huge difference in speed with repeat users, without compromising freshness of content.
4. Build an API-First Backend Architecture
It goes without saying that a travel PWA should be able to connect flawlessly with your backend systems (unless you're using third-party providers in flights, hotels, experiences, or payments). Through REST or GraphQL APIs, you can fetch real-time data into your app connected to platforms such as Amadeus, Hotelbeds, or Stripe. This decoupled model simplifies scale and provider swapping, as well as maintaining a lightweight frontend. It also provides you with flexibility to develop microservices of user profile, itinerary generation, reviews, payments, and others.
5. Test for Performance, Responsiveness & Offline Mode
It is important to test, particularly when your users could be surfing in faraway places or dashing across airports. Audit performance and PWA compliance with Google Lighthouse. BrowserStack will help you test your app on a variety of screen sizes and actual devices. Make sure that such features as itinerary access, tickets, and saved destinations are functional offline or in airplane mode. A battle-tested PWA can do both: instill confidence and decrease the number of drop-offs at the critical points of decision making.
6. Launch Smart, Monitor, and Optimize
As soon as your app is ready to go production, publish it on a secure domain and use install prompts to walk users through the process of adding your app to their home screen. Push notification flows can re-engage users after a booking or at some stage during trips. Make sure to use such analytics tools as GA4, Hotjar, and Mixpanel to obtain a clear idea of user behavior and enhance flows. Deploy updates with PWAs, instantly, without any app store reviews, and iterate quickly to stay ahead of user expectations.
💼 How OneClick Travel Tech Can Help You Build the Perfect Travel PWA
Here at OneClick Travel Tech, we have assisted travel agencies, OTAs and destination platforms in reinventing their mobile presence, by means of scaling and user-intuitive PWAs. Whether it is UX planning, frontend frameworks, backend APIs, and performance testing - we take care of the entire lifecycle and make your travel platform successful in a competitive environment.
PWAs are not a hypothesis, but a solution already used by such travel giants as Kyivstar, MTS, or KPG to increase conversions, enhance speed, and improve the client experience. To get a better understanding of how leading travel brands have used PWAs to address actual business challenges, as well as what you can learn against their success, let us take a closer look at some of them.
✈️ MakeMyTrip & Goibibo: 38% Boost in Conversions
MakeMyTrip and Goibibo, the two giant travel companies in India, were experiencing a problem: their mobile-web customers were bouncing because of the slow load time and failed to convert app-stores funnels. TheResults Total transformed their results after releasing their PWA.
They brought the benefits of an app-like experience with offline capability, blistering speed, and add-to-homescreen functionality, making booking more broadly available to users on spotty mobile connections, which is to say, in many emerging markets.
🏨 Trivago: 97% Surge in Clickouts via PWA
Trivago, the well-known hotel meta-search engine, was interested in increasing the engagement and monetization of the mobile traffic. Their PWA allowed browsing and comparing hotels much quicker even on a slow network connection.
The success of Trivago demonstrates that PWAs can directly influence the revenue, not only usability, in cases where your business model is tied to outbound clicks or partner referrals.
🛫 Air France: Seamless Offline Boarding Passes
In the case of Air France, satisfaction of the customers took priority. The passengers were required to view the boarding passes and trip information even when they are not connected to the Internet, either through airport Wi-Fi or international roaming.
The strategy of the airline was based on practical travel situations when connectivity is lost. The result? Increased traveler satisfaction, decreased fly-bys and reduced support volume.
🌍 Wego: 12% More Conversions with a Leaner PWA
Wego, a travel metasearch engine operating in one of the largest markets in the Middle East and Asia-Pacific, resorted to PWAs as a solution to issues with performance on mobile networks with high latency.
Results after adopting PWA:
The light PWA enabled Wego to capture the price-conscious users on lower-end smartphones, who could not use the app earlier because of its size or could not access it because of bad network connectivity.
🚌 Uber: Instant Load Experience for Web Users
Although Uber is not a classical travelling application, its PWA is a lesson in on-demand mobility experience. The Uber PWA is optimized to load within 3 seconds on a 2G network, making it a perfect fit in case of users in emerging markets or those with low-end devices.
What Uber achieved:
It is an example of how mobility services can be performed with high experience and with a global scale.
🧳 KAYAK: Personalized PWA for Travel Planning
The well-known travel search engine KAYAK applied the PWA capabilities to make a hyper-personalized travel planning tool that is installable.
Key benefits of their PWA:
Continuity across devices is one of the most compelling features provided by their PWA when travellers want to use desktop, tablet and mobile during their trip planning sessions.
The travel sector is developing at a lightning pace, and Progressive Web Apps (PWAs) are not only a contemporary alternative but are also turning out to be the building blocks of the next era of online experiences. With traveler expectations becoming increasingly personalized, connected and dynamic, the combinations of PWAs with other emerging technologies are opening up whole new opportunities.
So, where are travel PWAs going?let us take a look at it and see why the brands that are ready to pioneer today will own tomorrow.
🤖 PWA + AI: Smart Itineraries in Real Time
Consider the case of a traveler whose schedule can automatically reshape itself in response to weather, flight delays, local events and so on. This is what is happening with PWAs and AI.
PWAs can offer:
🎙️ Voice-Enabled Travel Bookings
The voice assistant is going to become the norm, and travelers will demand hands-free conversations. Voice search and voice booking are also being incorporated into PWAs now- especially handy when multi-tasking, driving, or traversing airports.
Use cases include:
It is not science fiction, but the natural extension of making travel interactions more human, easier and faster. OneClick Travel Tech assists you in introducing the voice UX into your PWA roadmap with APIs such as the Web Speech and Google Assistant integration.
⌚ Universal Apps for Wearables, Tablets & Kiosks
PWAs are cross-platform by nature -and the future of PWAs will be device-independence. That implies providing smooth travelling services on:
Your PWA can respond to all these environments with a single codebase - without having to create individual native apps in each case.
🌐 Be Part of the PWA-Driven Travel Revolution
The future belongs to travel brands who are platform-agnostic, AI-integrated, and mobile-first. PWAs give you that edge-with lower costs, faster time to market, and user experiences that wow.
So, the closer we get to the middle of 2025, the more obvious one thing becomes: PWAs are not an option anymore, they are a necessity. The modern day customers expect fast, convenient, personalized and access anywhere, on any device and network condition. PWAs can do all of this and more, without the bloated development overheads, app store friction or platform constraints of native apps.
Faster load times and offline access, push notifications, smooth booking processes, and more are some of the ways PWAs are already helping OTAs, DMCs, airlines, and travel startups to increase engagement, conversions, and decrease the total cost of ownership.
If you're serious about:
Then Progressive Web Apps are the smartest move you can make.
📣 Want to build a lightweight, conversion-boosting PWA for your travel brand? Let’s make it happen.
Our team at OneClick Travel Tech specializes in building high-performance, scalable PWAs tailored for the travel industry-from startups to global enterprises.
Your Tech Partner for Scalable Travel Growth
We’re here to help you shape your business, so reach out to us today.