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GDS

Amadeus Enterprise API: Stateless vs. Stateful Explained


Introduction

The travel industry thrives on seamless distribution, connecting travelers with flights, hotels, and car rentals. Two key players in this ecosystem are Travel Suppliers and Global Distribution Systems (GDS). While both are essential, they serve very different purposes.

In this guide, we’ll break down their roles, how they interact, and the latest industry shifts including direct bookings, NDC (New Distribution Capability), metasearch engines and OTAs that are reshaping travel distribution.

What Are Travel Suppliers?

Travel suppliers are the companies that own and provide travel inventory, such as:

  • Airlines 
    • Direct Airlines (e.g., Delta, Emirates, Ryanair)
    • Aggregators (e.g., Mystify, PK Fair, Qunar)
  • Hotels 
    • Direct Hotels (e.g., Marriott, Hilton)
    • Aggregators (e.g., Hotelbeds, Zentrumhub, travelgatex, Gimmonix )
  • Car Rentals (e.g., Hertz, Enterprise, Cartrawler)
  • Cruise Lines (e.g., Royal Caribbean, Carnival)
  • Tour Operators (e.g., Intrepid Travel, G Adventures)

How Travel Suppliers Operate

  • Sell directly via their websites, mobile apps and call centers.
  • List inventory on third parties like OTAs (Expedia, Booking.com) and GDSs (Amadeus, Sabre).
  • Use dynamic pricing to adjust rates based on demand (revenue management).
  • Focus on loyalty programs (e.g., airline miles, hotel points) to drive direct bookings.

What Is a GDS (Global Distribution System)?

A GDS is a centralized platform that aggregates travel inventory from multiple suppliers and distributes it to:

  • Travel agents (corporate & leisure)
  • Online Travel Agencies (OTAs) (e.g., Expedia, Priceline)
  • Corporate booking tools (e.g., SAP Concur, Egencia)

Major GDS Providers

How GDS Works

  1. Suppliers upload inventory (flights, hotels, cars).
  2. Travel agents/OTAs search & compare options in real time.
  3. Bookings are processed with a fee paid to the GDS.

Key Differences: Travel Suppliers vs. GDS

Aspect

Travel Suppliers

Global Distribution System (GDS)

Role

Own & sell inventory (flights, hotels, cars).

Distribute inventory to travel sellers (agents, OTAs).

Revenue Model

Earn from ticket/hotel sales, loyalty programs.

Earn per booking fees & subscriptions.

Primary Customers

Travelers (B2C) & intermediaries (B2B).

Travel agencies, OTAs, corporate bookers (B2B).

Tech Focus

Direct booking engines, dynamic pricing, CRM.

Real time inventory aggregation, API integrations.

Industry Trend

Pushing direct sales, NDC, personalization.

Adapting to NDC, AI-powered search, blockchain.

Conclusion: Who Wins in the Future?

  • Travel Suppliers will keep pushing direct sales & NDC to maximize profits.
  • GDS must evolve with NDC, AI and blockchain to stay relevant.
  • Consumers benefit from more choices, personalized deals and seamless booking experiences.

For travel agents and OTAs, the key is adapting to hybrid models - using both GDS and direct API connections to offer the best prices.

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