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FHC (Full Service Hybrid Carrier)

Definition: A Full Service Carrier provides a comprehensive travel experience, including meals, checked baggage and entertainment, typically at higher fares than LCCs. Think Delta or Emirates. AI helps FHCs personalize offerings, optimize loyalty programs and manage complex operations across multiple cabin classes.


Examples: JetBlue, AirAsia X, Norwegian.
Features:

  • Free amenities (e.g., Wi-Fi, snacks) in base fare.
  • Optional upgrades (extra legroom and premium cabins).
  • Common Hold Durations: 24 hours, 48 hours and 72 hours.

Trend: Growing as passengers expect value without full service prices.


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