Definition:
An approval workflow allows corporate travel bookings to go through a standard process of reviewing, approving or moving to someone higher up in the company, depending on the rules set.
How Platforms Use Today:
- Domestic flights costing up to ₹20,000 are automatically approved without having to wait for management approval.
- When a reservation surpasses the set limit or doesn’t comply with the rules, it is referred to a manager or a member of the finance team.
- If the team does not get an answer in a set time, the workflow assigns the request to a more senior person.
- Every action is added to an audit trail so that compliance can be ensured and later checked.
Impact on Business:
- Saves Time: Bookings no longer stall in inboxes.
- Ensures Compliance: Helps ensure only approved vendors, price ranges, or routes are used.
- Builds Trust: Employees trust the system more when it’s fast and transparent.