Ticketing

Definition: Ticketing is the process of issuing an electronic or paper ticket that serves as proof of a passenger’s entitlement to travel on a specific flight. It includes details like flight itinerary, fare and conditions. E-ticketing, now standard, stores this information digitally, linked to a booking reference.

Components:

• e-Ticket: 13 digit number tied to PNR.
• Paper Ticket: Rare, used for irregular operations.

Key Terms:

• Ticket Validity: Typically 1 year for unused tickets.
• Voiding: Canceling within 24 hours (DOT mandate in U.S.).

E-Ticket Components:

• Passenger Name
• Flight Details
• Fare & Taxes
• Ticketing Date

Sources: Ticketing can occur through various channels such as airline websites, travel agencies, or Global Distribution Systems (GDS)